Chatroll for Government Organizations

Connect with the public in a powerful way

Live chat events are the perfect way to promote discussion around key issues, while educating and connecting with people online.

Webcasts

Real-time chat alongside your live video webcasts creates a real online community that is fully engaged in discussion around your event. Webcasts allow you to connect with the public on important issues and enable discussions in a way that's compelling and secure. Through live chat webcasts, you can let people's voices be heard while providing education and a better understanding of key issues.

Q&A Sessions

Q&A sessions on Chatroll allow you to respond to questions from the public in a way that's safe and controlled. Chatroll provides a live chat experience with a built-in Q&A mode that allows you to answer questions of your choice. At any point during your live chat, you can turn on the Q&A mode to capture all questions in a private queue and screen questions to focus on the important topics.

Customer Spotlight: U.S. Department of State

Digital diplomacy through online events

We really felt that we needed a place where people could engage almost in a more long form format. Something beyond 140 characters and Chatroll allows us to do that.
— Mark Betka,
U.S. Department of State Bureau of International Information Programs (IIP)

The U.S. Department of State's Bureau of International Information Programs (IIP) is charged with conducting outreach to foreign audiences, and it uses tools that allow for a truly free exchange of information on a number of topics.

One of IIP's most powerful tools is live, interactive online events. People can log in from anywhere in the world to watch a live video stream featuring U.S. Government officials and/or American experts and interact with them, or other audience members, through real-time chat. The chat can be free-flowing or be used in a Question and Answer format.

In the past, the options were mainstream media, publications or sending delegates to meet with people in person. Those options are still available but now there are online tools that allow IIP to reach people no matter where they are in the world, at any time, and on whatever devices they're using.

Read the full case study on the Chatroll Blog

Key Features for Government Events

  • Single Sign-On – Single Sign-On allows Chatroll to be integrated with your website using existing user profiles
  • Security – Secure HTTPS data transfer, granular permissions and extensive moderation tools provide complete privacy, security and control
  • Q&A Mode – Fully moderated Question and Answer mode can be started at any time during a chat session, perfect for town halls and leadership Q&As
  • Private Chat – Private chat allows one-on-one and small group conversations
  • Chat History – All transcripts are permanently retained for accountability and analysis
  • Analytics – Real-time analytics for reporting user count and levels of interaction
  • Compatibility – Using HTML5 standards, Chatroll works on all company devices

10,000+ organizations trust Chatroll

Organizations across a wide range of industries use Chatroll to reach and engage their audiences. Chatroll's simplicity, scalability and performance make it perfect for live online events of all kinds.

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