General Questions
- Q. What is Chatroll?
Chatroll is an interactive social media marketing platform that helps businesses reach and monetize their audience.
The Chatroll Live Interaction Module can be installed on any website or CMS to host a live interactive event.
See our
Feature Overview to learn more.
- Q. Is Chatroll free?
Chatroll offers a free plan you can use indefinitely.
We also offer a range of
paid plans
providing customers with additional features, capacity and support.
Using the Chatroll Module
Creating a Live Event
- Q. How do I create my own live event?
Go to the
home page, and follow the instructions to sign up and/or create a live event.
- Q. Who can access my live event?
You control who can access your live event. Several sign in methods are supported: Guest (user
simply enters a name to participate), Chatroll (user must sign up for an account on Chatroll.com), Facebook,
and Single Sign-On (SSO) (user must sign into your own website or application).
Moderating a live event
Accounts
- Q. How do I change my username?
You can change your username by clicking on the "Settings" link at the top right of any page.
Choose your new name and click "Save".
- Q. How do I close my account?
You can deactivate your account by clicking on the "Settings" link at the top of the page. Click the "Deactivate account" link.
Please make sure to tell us why you are deactivating your account!
Support and Feedback